FREQUENTLY ASKED QUESTIONS

Here are some questions/answers that we are frequently asked. If you have additional questions that aren't covered here, please feel free to give us a call at (432)520-4150.

1. What are the Hospital hours?

   Our hospital is open Monday to Friday from 8:00am to 12noon and 2:00pm to 6:00pm. On Saturdays we are open from 8:30am until noon. The clinic is closed on Sunday.

2. Do I need to have an appointment?

    Yes, patients are seen by appointment.  However, walk-ins will be seen between appointments and emergencies will be given precedence over everything else. 

3. What forms of payment do you accept?

     Cash, Check, Mastercard, Visa, American Express, and Chase Health Advance.

4. Can I make payments?

    Payment is required at the time of service.  Greenbelt has partnered with Chase Health Advance to offer financing plans. 

5. At what age can I have my pet spayed or neutered?

   Spaying or neutering can be done at approximately 6 months of age. Your pet is given an exam prior to surgery to help determine whether your pet is healthy enough to undergo the surgical procedure. Current vaccinations are required at the time of surgery. Also a pre-anesthetic blood screen is recommended prior to undergoing anesthesia and surgery.

6.  What is the pre-anesthetic blood screening?

   This is a blood test that is run here in the clinic prior to surgery. It tests the organ functions, blood counts and clotting function of your pet. The pre-anesthetic blood screening is done to assure safety during surgery and the ability to heal following surgery.  It also gives our doctors a wealth of information that will allow them to provide the very best preventative care for your pet.

7. How long do the sutures stay in after my pet's surgery?

   Procedures involving sutures require them to be removed in 14 days following the surgery.

8.  Is it a good idea to let my pet have at least one litter?

    No, there is no advantage to letting your pet have one litter. However there are plenty of advantages to having you pet spayed or neutered. These advantages include decreasing the chances of breast tumors later in life, decreasing the chance of cystic ovaries and uterine infections later in life, decreasing the desire to roam the neighborhood, decreasing the incidence of prostate cancer later in life, helping prevent spraying and marking, and also decreases the surplus of unwanted puppies and kittens.

9.  Do you board pets?

   Yes, our Pet Resort is the nicest around.  See the Resort Section of our site.

10.  What is your resort like?

   The resort is a home away from home for your pets.  Cats stay in climate controlled condos with a view of our courtyard and bird feeder.  Dogs can stay in suites, which include a tv and their choice of hammock or orthopedic bed, or our one of our two sizes of runs.  Everyone gets daily exercise and lots of TLC from our Resort Staff!